OUR RESPONSE TO COVID-19
We continue to follow the advice issued by the UK and Scottish Governments and the NHS and we have now implemented our contingency plan for continuity of business, in view of the increased restrictions put in place, and our wish to ensure the continued health of our colleagues, clients and the wider population.
From Wednesday 25th March 2020, the following will apply:
Our offices will be closed until further notice, pending further Government advice and a lifting of the restrictions currently in place.
All of our staff are now working remotely from home with full and secure access to our databases, e-mail and our telephone system. However some services such as the provision of keys held for properties will not be available.
E-mail communications will take place as normal and this would be the most effective way of contacting our office and individual staff. If you do not know the e-mail address for a specific staff member then you can contact us via firstname.lastname@example.org . Detailing your name, property address, or account number and nature of query and the appropriate staff member will respond as soon as possible.
Phone calls to each of our usual main office numbers will access a voicemail recording directing to call our temporary diverted phone number 0141 275 4802.
We appreciate your patience at this difficult time and would ask that clients assist contractors wherever possible in maintaining social distancing communicating via telephone or maintaining a 2m distance if face to face contact is required.
We hope you all stay safe and if you are experiencing any issues with your property please do not hesitate to call our staff who will do their best to assist you.
Registered in Scotland SC155468
VAT No 735 135 251
Property Factors Registration PF000164
Data Protection Reg No.Z9827921
Registered Office: St George’s Buildings, 5 St Vincent Place, Glasgow, G1 2DH