Office hours Monday tae Friday, 9am tae 5pm. Ootwith thae hours the same nummer offers voicemail an, for registered awners, a direct line tae oor emergency contractors - please caw fae the nummer we hae on yer accoont.
Clients can opt tae get aw correspondence by email — an get a discount on management fees for daein sae.
We welcome whitever peyment method suits ye best:
Aw clients get a written statement o services unner the Property Factors (Scotland) Act 2011. If something's gaen wrang, contact the office first sae we can pit it richt; complaints that isna resolved can be taen tae the First-tier Tribunal for Scotland (Housing and Property Chamber) (the Scots tribunal that hears property factor complaints).
Doonload oor key documents: