Contact Walker Sandford — Glasgow property factors

Paying your account

We welcome whichever payment method suits you best:

• Direct Debit — our most popular option; contact the office to set it up.
• Debit or credit card, online — pay securely online by card in a few minutes; no account or login needed. Just have your client reference and invoice number to hand.
• Bank transfer — details are shown on your monthly invoice/statement.
• Cheque or cash — by post or in person at our office.

Pay online by card

Complaints & written statement of services

All clients receive a written statement of services under the Property Factors (Scotland) Act 2011. If something has gone wrong, contact the office first so we can put it right; unresolved complaints may be taken to the First-tier Tribunal for Scotland (Housing and Property Chamber).

Download our key documents:

• Written Statement of Services — Part 1 (PDF)
• Complaints Procedure (PDF)