Cleo AI ASSISTANT EST. 1894

Meet Cleo, our AI assistant

Like a lighthouse, Cleo keeps watch when the office is closed, so your message is never lost in the dark. Cleo works alongside our property managers, never instead of them.

Your light through dark times.

What good AI means for you

☽Never off duty

Send us an enquiry through our website at any hour, evenings, weekends or holidays, and Cleo passes it straight to our team's phones by text. It does not sit unread until Monday.

➤The right person, quickly

Cleo sorts what arrives, logs every enquiry so nothing slips through, and makes sure it reaches the person who can actually help you.

✎Less paperwork, more time on your building

Cleo helps our team prepare letters, statements and reports, so our property managers spend their time where it matters: out at your building, on your repairs.

🌐In your language

Our website is available in more than 50 languages, because everyone who owns a home with us deserves to understand how it is looked after.

✓Checks that protect you

Cleo helps us double-check figures, dates and deadlines before anything reaches you, and powers the photo ID check you can use when one of our team visits your building.

◉Built to grow with us

From Glasgow to clients across the nation, Cleo helps our team give every owner the same careful attention, however many buildings we look after.

Our promises about AI

Your confidentiality comes first

Out of hours? Our office is open Monday to Friday, 9am to 5pm. Outside those hours our phone line takes your message and, for registered owners, connects you directly to our emergency contractors. Please call from the number we hold on your account:
0141 221 2263

Send us an enquiry, any time

Independent Minds, Common Responsibility™